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Cell Phone Booster Installation Service Questionnaire

SignalBooster.com offers professional Wi-Fi & cell phone signal booster installation service nationwide for large spaces not covered by our consumer cell phone booster or Wi-Fi signal amplifier kits. Complete the questionnaire below to the best of your ability for a NO-OBLIGATION professional design and quote to have your new signal booster installed by our certified installers nationwide within USA & Canada. Alternatively, if more convenient, you can complete the Online Version of Cell Phone Booster Installation Service Questionnaire. Our dealers and professional installers use this same form to conduct a networking site survey prior to building and installing signal booster kits.

To complete the site survey questionnaire, you must follow these steps:

Scroll your cursor to the embedded PDF form shown below. Please click the "Pop-out" black box you will then see at the top right corner (it has an arrow in it that points north-east). Then click on the "Open original" box near top right corner (in has an arrow in it pointing straight up). You will then be able to fill the fields in the fillable form. Answer the questions in the checklist to the best of your ability. Thereafter, save the form on your desktop and email it to order@signalbooster.com.

What happens after you submit signal booster installation service related information?

Upon receipt of your completed site survey checklist, we will contact you if we have any questions or we will provide a FREE wireless reception improvement system design for your review, within 5 business days. The Wi-Fi and/or cellular system boosting design will include quote for installation and most suitable (or your preferred) SureCall, Wilson Pro, or HiBoost signal amplifying equipment. If you decide to implement our recommended design to resolve weak mobile reception problem in your building or facility, we will provide the next earliest date that is convenient/ suitable for your business to install signal booster at your premises in USA or Canada.

Please wait, PDF of commercial installation questionnaire should load in few seconds if not loaded already. If the PDF file does not display above, please check to ensure your browser supports PDF files. SignalBooster.com offers professional Wi-Fi & cell phone booster installation service for large spaces not covered by our consumer cellular amplifiers. If you cannot get your browser to help you view Wi-Fi and/ or cell phone signal booster installation service questionnaire, please submit site survey details online. Or contact us by calling our phone number 1-855-846-2654 for an installation quote by a certified cell phone signal booster installer.

Here's a video that provides instructions on how to complete the CIQ (Commercial Installation Questionnaire). It illustrates the Complete Commercial Cellular Signal Booster Installation Site Survey:

 

How to complete the Commercial Installation Questionnaire (CIQ).

How to conduct a complete site survey? We're going to go through every single one of the questions, kind of talk about why those questions are important, how to possibly acquire the answers, and by the end of the time that we spend together, you will be ready to go out and tackle those site surveys on your own.

Now, many of these questions are going to be able to be answered by your customers. You don't have to necessarily even step foot on the property but there are a couple of questions that you are going to need to actually go on site to find out the answers for. Well there are quite a few questions on this site survey. There are five that are crucial that need to be answered without deviation and they need to be answered completely. I call them the big five.

Once we're done going through all the different questions, we'll go ahead and focus on those big five so you have a better understanding of how to acquire those answers. So, we're going to start from the beginning:

Question 1. Which carrier or carriers are you looking to enhance signal for? Now a lot of situations call for multiple carriers being represented inside of a building but it's quite possible that your customer has either a corporate account or a preferred vendor for their cellular communications. It's going to be very important that you indicate who that carrier is so we can make sure that the customer is happy and has that specific carrier inside the building.

Question 2. Are only voice or voice and 4G data required? Now this can sometimes be a misleading question because if the customer already has Wi-Fi inside the building, it's quite possible that they do not need 4G coverage. However, if they have 4G calling on their carrier’s network, then you will need to have that 4G coverage as well, and keep in mind that the Force 5 from SureCall is the only booster on the market that currently supports over LTE.

Question 3. How many cell users are there expected to be? One of the quick things about this particular question is that what we are trying to establish is densification or capacity. This means if you have a building that has 20 people in there at any one point in time, it's quite possible that not all of those people are going to be on their phone at the same time, and by knowing the expected number of simultaneous users in a facility, that allows us to choose or to suggest one booster over another.

Question 4. What is the city, state and zip code where the booster is going to be installed? This information is crucial if we are trying to find out where the cellular towers are in a specific location.

Question 5. This is one of the big five questions. What is the total square footage of the building? Now while we may not necessarily be covering the entire facility, we do need to know the total amount of square footage.

Question 6. Another one of the big five. What are the approximate dimensions of the building? While on the floor plans you could possibly have a scale or there may even be some indications as to what the length and the width of the building are, that information still needs to go on the site survey, especially if you're going to be using SureCall’s design services, so please make sure you go that extra mile and go ahead and calculate those dimensions. Put them on to this form during this question.

Question 7 is asking what the internal structure of the building looks like. This is going to be important during the design process because if there's a lot of metal and or concrete, it could possibly require more boosters and more antennas so we want to make sure that we are aware of that early to make sure that we request and suggest the correct amount of boosters and antennas from the very beginning.

Question 8 is pretty self-explanatory. What are the ceilings and the floors made of? Are they concrete? Are they slate? Are they just wood? We need to know this information when we are deciding how many boosters and antennas to go ahead and put into the design. In some cases, if the ceilings are only made out of wood, then it's quite possible for us to use panel or directional antennas to shoot through multiple floors so you can get more coverage with less antennas.

Question 9: Is their existing coaxial cable in the building? If so, what size? This is going to be an important question because if there already is a system in place and we are simply looking to upgrade or change that system, to a SureCall brand, we may need to know about that cable, especially if your customer wants to reuse that cable. Now it's not always a great idea to reuse old cable but if we can, we absolutely will. Some common sizes for coaxial cable are going to be 400 or 600 which is what SureCall typically uses. There is also our G type cable like RG6 and RG11. The big difference between these two different types of cable is that an RG cable has a 75 Ohm resistance to the signal while the coaxial cable in the 400 and 600 range only have a 50 Ohm resistance to that signal traveling through. Because of that ohm’s resistance difference, the 400 grade cable has half the amount of loss as your typical RG cable.

Question 10. This is another one of the big five questions. What is the dB signal strength outside of the building? Everything starts or ends with that outside signal strength. If we don't have enough signal to begin with, then the amplifier essentially is not going to have enough signal to work with. The boosters do not generate their own signal so they are solely reliant on the quality of that outside signal. So we have to know what that is.

Depending on that signal will also determine how much square footage will be covered total as we've mentioned in multiple other videos and also in the certified installer training. It is crucial that you not use your phone to find out this information. You need to either use a spectrum analyzer or something like SureCall’s RF signal meter to find out this information. If you'd like a little bit more information about SureCall’s RF signal meter, you can feel free to go to our website.

Question 11 states what are the ceilings made of and how tall are they? This will help us if we are considering doing the dome indoor antennas instead of the panel inside antennas. The dome antennas give a much wider hotspot than the panel antennas do. So, if we can use the dome antennas, we typically will. If you have ceilings that are 20 feet tall or less, consider using the dome antennas.

Question 12 - Is there an ideal place to house the booster? If your customer has a specific place that they would like those boosters to be installed, then they need to indicate that information on the floor plans. While it may not always be practical to place the boosters in that specific area, it's nice to know that the customer has a preference and we want to try to be able to accommodate them as often as possible.

Question 13 says, what is the name of your company and what is your contact information?

Question 14 is your opportunity to put any kind of special requirements or instructions. For instance, if your customer has plenum space, we need to know that information so that on the bill of materials, once we're done with our design process, we can go ahead and add plenum rated cable to that bill of materials. Plenum rated cable could be very expensive and we want to make sure that our customer knows and understands that that is something that they need to take into consideration when going through the bidding process.

Question 15 states, what distributor are you currently buying SureCall products through? Since SureCall does not deal direct to the end user, it is important to indicate which distributor you are going through so we can make sure that we make that connection between you, the distributor & installer (SignalBooster.com), and the design and build materials that we have suggested. So in review, remember we had talked about the Big Five. The Big Five questions are as follows. These are questions that need to be answered completely or the design cannot be completed.

Question number 5 which asks, what is the square footage of the building? Question number 6: Dimensions, dimensions, dimensions. We need them calculated. We need them on this form so we know how long our cable lengths are so we're not running 200 or 300 feet of cable question. Question number 10: What is the dB signal strength outside the building? Once again, everything starts and ends with how much signal we can get into the booster. Question number 11 is regarding ceiling height and composition. We need to know how tall these ceilings are so we know whether to suggest the dome type antenna or a panel type antenna. The design suggestion between a dome based system and a panel based system can be wildly different. And the last question in the big five is: Where do you want the booster to go?

I hope that this series that we have done concerning the site survey has been beneficial. I hope you've learned a lot. Thank you very much for taking the time to watch these videos and to really invest in learning how to go through these processes correctly and we're excited for where you're ready to take your business with the SureCall brand. Great rest of the day and thank you for using SureCall to help raise your bars.