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Signal Booster Related Frequently Asked Questions and Answers (FAQ's).

Read our cell phone signal booster buying guide for explanation of basic cell phone signal booster components.

1. How To Measure Signal Strength In Decibels On Your Cell Phone?

Our Know-How-To Guide For Both IOS Apple and Android Users provides this information in an easy to understand method. More...

2. How to Lower Booster Power by Manipulating Dipswitches?

Here's the layout of the dipswitch bank and how the dB gain attenuates. More...

3. Do Your Boosters Have Any Safeguards for the Prevention of Cell Tower Interference?

All of our signal boosters come equipped with triple safeguard against interference, as listed below. More...

4. I have Just Purchased a New Cell Phone Booster: How Do I Register It?

We have a section designed especially for assisting our customers in registering their newly purchased cell phone boosters. More...

5. Does Cable Length between Signal Boosters and Antennas Decrease Signal Strength?

Yes, here's an attenuation chart that shows how much signal strength is lost for various cable length sizes. More...

6. In What outside Temperature Ranges do Your Signal Boosters Work?

With their durable metal casing, they are designed to work in a wide range of outside temperatures as follows. More...

7. How Did the FCC Ruling Affect Cell Phone Signal Boosters?

The FCC ruling made it clear that signal boosters are a legal and important part of the wireless infrastructure of our nation. More...

8. How Does the FCC Statement Affect the Cell Phone Booster Industry?

This FCC ruling clears all legal barriers, and it is our opinion that this ruling will increase their widespread use. More...

9. Was SureCall Involved in the FCC Signal Booster Decision?

Yes, SureCall has been very involved in this issue and has been working closely with both the Agency and carriers for many years. More...

10. Will Dealers Be Held Liable If a Consumer Fails to Register a Booster?

No, they won’t. User instructions, marketing materials, and booster packaging alerts buyers that regstration is required. More...

11. As per a recent FCC Statement on Boosters, will Consumers Be Required to Remove Them?

We understand that FCC will not pursue enforcement unless an instance of unresolved interference is involved. More...

12. What Is DB Gain?

A simple explanation of dB gain is that a gain value represents the relative level of signal enhancement. More...

13. What is M2M?

M2M when referring to cell phone signal boosters is boosting reception for machine to machine applications. More...

14. Do Vehicle Cell Phone Signal Boosters Boosters Work? How?

Yes, they greatly improve cell phone coverage in your vehicle, whether it be a car, truck, van, or RV. More...

15. How Do Residential or Commercial Cell Phone Signal Boosters Work?

Explaining how boosters improve reception inside homes and businesses is easy, but actual technology behind it is fascinating. More...

16. How Can Wi-Fi & Cell Phone Signal Boosters Help Businesses?

Buildings are not conducive to good cell phone reception. Partitions between rooms block Wi-Fi signals too. More...

17. What Is Adjustable dB Gain?

Because full power is not always the best option, many of SureCall’s boosters come with adjustable dB gain at 1 dB increments. More...

18. Why Do Some Cell Phone Signal Boosters Have Automatic Shutdown?

Automatic shutdown occurs because boosters are designed to prevent noise or oscillation within them. More...

19. Why Our Boosters and Amplifiers Are Made of Metal?

There are two reasons for that. The first reason is that metal is tougher and more impervious to being damaged. More...

20. How Many Phone and Data Cards Can Be Simultaneously Supported?

There's no specific limit. The number of users will vary depending on the strength of outside signal. More...

21. Why Do I Suddenly Have Less Indoor cellular Coverage Than before?

Unfortunately, there's no straightforward answer to this question because it could occur for a number of reasons. More...

22. I Get Great Reception Near the Inside Antenna, but Not When I Walk Away. Why?

The better signal you have outside, the further away from the internal antenna you could be. More...

23. Help! I have Set up the Cell Phone Booster and Antenna but I Still Don't Get a Signal.

The first step is to make sure the power light on your booster is turned on. More...

24. How Much Separation Is Required Between Inside and Outside Antennas?

Hereby we list the recommended distances between interior and exterior antennas depending upon the strength of the booster. More...

25. Where's the Best Place for an Outside Antenna?

An ideal placement for an outside antenna is to locate an unobstructed spot on your rooftop, away from other antennas. More...

26. Any Tips and Tricks For Separation Between Inside and Outside Antennas?

Vertical separation is a lot more effective than horizontal separation due to more obstacles and raised height of exterior antenna. More...

27. Do Your Cell Phone Signal Boosters/ Amplifiers Require Maintenance?

While our boosters are extremely user-friendly, we ask (not required) that you check the setup and components every 2 to 4 weeks. More...

28. Should I Be Able to See the Cell Phone Tower in Order to Use This Booster?

There's a common misconception that in order to use a cell phone booster you need the cell phone tower to be in line of sight. More...

29. Can I Get Help with the Installation of My Cell Phone Signal Booster or Amplifier Kit?

Yes, despite the clear DIY instructions if you feel you need help with installation, please submit our installation quote request form. More...

30. What are Linear Amplifiers and do these Require Expertise for Installation?

Linear amplifiers are powerful industrial amplifier. These do require expertise in installing these types of systems inside large spaces. More...

31. What Do Signal Bars on a Cell Phone REALLY Mean?

It is important to understand that signal bars on a cell phone is not an accurate measurement of cell phone strength. More...

32. What are the Cellular Frequencies of Cell Phone Carriers in USA & Canada?

Here's a list of all cellular frequencies for each cell phone carrier in United States and Canada. More...

33. What is the difference between "Cellular Frequency" versus Wi-Fi, and Bluetooth Frequencies?

All cellular phone networks, worldwide, use part of the radio frequency spectrum designated as UHF (Ultra-High Frequency). More...

34. What Is The Difference Between "Signal Gain" Versus "Signal Loss"?

Gain is the ability of a device to increase the power of a signal. Loss, also called attenuation, is any reduction of signal strength. More...

35. What is a Cell Phone Signal Booster and How Does It Work?

A cell phone signal booster is a system that boosts mobile reception to improve operation and performance of cellular devices. More...

36. What is a Wi-Fi Signal Booster and How Does It Work?

A Wi-Fi signal booster extends WiFi network coverage space by boosting or amplifying existing signals. More...

37. What is a Consumer, Industrial, and Industrial Part 90 Signal Booster?

These are 3 different types of signal booster classifications as designated by FCC. Read details of each of them at links provided below:
Consumer, Industrial, Industrial Part 90.

38. How can I find out which cell carrier's signal is strongest in my home or business property?

Here's how to find out which cell phone carrier has the best indoor coverage within your home or business. More...

39. What is the difference between indoor "Dome" and "Panel" antennae?

Dome antennas are Omni-directional, whereas Panel antennas are Uni-Directional. More...

40. How to calculate cell phone antenna booster coverage area?

Determining your output signal level is the first step for calculating the cell phone signal booster coverage area. More...

41. Why and how to perform site survey prior to cell phone antenna booster installation?

A cell phone antenna booster site survey is essential especially for commercial signal booster systems to help determine equipment that will be required and locations of placement of that equipment. More...

42. How to design a cell phone signal booster system to cover all indoor areas?

Designing a cell phone booster system requires any software that can import the blueprint or floor plan and allows adding images of amplifiers and drawing of cables to connect everything. More...

43. How does cell phone signal work? How can a signal booster help?

Once you find out how cell phone signal works, it will automatically help you understand the concept of how installing a cell phone booster system helps. More...

44. What are the differences between donor omni & uni-directional Yagi or Log Periodic antennas?

The basic difference between the two is that omni antennas pull signals from all directions whereas yagi or LP antennas pull signals from one direction. However, there's a lot to know about these to make an informed decision about which would be more suitable. More...

45. Can we paint or camouflage internal or external signal booster antennas to match building or wall color?

Luckily, the answer to this question is yes - However, the paint must not contain any metallic flakes or metal of any kind. Click, "more" to watch a video explaining why. More...

46. What is a lightning surge protector and why must I seriously consider installing it?

Lightning strikes are becoming more frequent due to global warming. If you have a surge protector installed, the lightning is discharged before it causes damage to your expensive equipment. More...

47. Which types of cables are there? How to calculate cable length? Any cable installation tips?

There are mainly 3 types of cell phone signal booster cables are RG-6, RG-11, and Wilson 400 cables. The main differences between these is the cable loss they incur and the cable connector they use. More...

48. What is the difference between Initial RF site survey and complete RF site survey?

Initial survey instructions for cell phone signal booster installation consist of 3 simple steps and complete RF site survey consist of more steps that require more time consuming tasks. More...

49. Which cell phone signal booster kit boosts signal on Sprint's Band 41 (2500 MHz)?

Unfortunately, due to FCC regulation, no industry signal booster is able to cover the Sprint Spark Network at this time. More...

50. How much does a cell phone signal booster cost?

The cost of a cell phone booster varies greatly depending upon whether you need vehicle or indoor cell signal booster. If indoors, how large is the space to be covered in square footage? And how weak is the signal outside? More...

51. Do you offer a cell phone signal booster upgrade, buy-back, exchange, or recycle program?

Yes, if you have an old 2G or 3G cell phone signal booster that does not work for you anymore, we offer a cell phone signal amplifier upgrade & exchange program. Simply contact us and provide its details (make & model) to determine its value. We will then send you a shipping label to send it to us after you purchase a new 5 band 3G + 4G LTE signal booster at a highly discounted price to compensate you for its value. More...

52. I’m getting good reception close to the inside antenna, but when I walk away, I don't.

Generally, the amplifier's total coverage is based on initial outside signal. The better reception you get outside the further away from the internal antenna you could be. Most of the time you can divide the coverage with our SC-WS-2, which splits the coverage within two domes. Alternative placement of the outside antenna could dramatically change the signal too. Using your phone to test, you need to place the outside antenna where you get most signal bars of reception. But when outside reception is very faint from the get-go, you may need to look into an additional amplifier setup.

53. Even after setting up the signal booster and antenna, I don’t get a strong signal. What do I do?

First, make sure the power light is turned on in your booster. Second, check what kind of cell signal you’re getting outside. Third, make sure your outside and inside antennas have enough separation or aren’t too close together. If it still isn’t working after completing those steps, call us, or go to our online chat for tech support.

54. Where is the best place to put an outside signal booster antenna?

The best method is to find an unobstructed spot on your rooftop away from other antennas where you can make cell phone call. Rather than risk injury, the next best method is to find out which corner of the house receives the best signal and install the outside antenna in that corner.

55. What's the difference between 3G and 4G LTE, and what does it mean?

"3G" is simply a generic term indicating the “third generation” of standards for mobile networking. Mobile broadband users typically see internet speeds of approximately 600-1400kbps download (with bursts up to 2,000 kbps) and 500-800kbps upload where 3G coverage is available. "4G" is the fourth generation of cell phone mobile communications standards. It is a successor of the third generation (3G) standards. A 4G system provides mobile ultra-broadband Internet access, for example to laptops with USB, wireless modems to smartphones and to other mobile devices. Conceivable applications include mobile web access, IP telephony, gaming services, HD TV, video conferencing and 3D TV. Peak speed requirements for 4G service is set at 100 megabit per second (Mbit/s) for high mobility communication (such as from trains and cars) and 1 gigabit per second (Gbit/s) for low mobility communication (such as pedestrians and stationary users). As opposed to earlier generations, a 4G system does not support traditional circuit-switched telephony service, but all Internet protocol (IP) based communication such as IP telephony.

56. What is the difference between dB & dBm in relation to signal boosters?

DBm is an abbreviation for the power ratio in decibels (dB) of the measured power referenced to one milliwatt. DBm is used to define signal strength in electronic equipment such as signal boosters, wires and cables at radio and audio frequencies. More...

57. What is signal booster linearity?

Linearity is the behavior of a circuit, particularly a signal booster, in which the output signal strength varies in direct proportion to the input signal strength. Many times a device's specifications will simply refer to linearity, with no other explanation as to which type of linearity is intended. In cases where a specification is expressed simply as linearity, it is assumed to imply independent linearity. Independent linearity is probably the most commonly-used linearity definition. Independent linearity is defined as the maximum deviation of actual performance relative to a straight line, located such that it minimizes the maximum deviation. In that case there are no constraints placed upon the positioning of the straight line and it may be wherever necessary to minimize the deviations between it and the device's actual performance characteristic.

58. Do cell boosters increase radiation to cell phone?

No, actually our cell phone boosters do exactly the opposite; it keeps the harmful radiation away from the user. The power is reduced from the cell phone’s antenna. The booster system's outside antenna gathers and releases the harmful radiation instead of the antenna in your phone.

59. What is signal booster VSWR?

In telecommunications, Standing Wave Ratio (SWR) is the ratio of the amplitude of a partial standing wave, at an antinode (maximum) to the amplitude at an adjacent node (minimum), in an electrical transmission line. The SWR is usually defined as a voltage ratio called the VSWR, (sometimes pronounced "viswar), for voltage standing wave ratio. For example, the VSWR value 1.2:1 denotes a maximum standing wave amplitude that is 1.2 times greater than the minimum standing wave value. It is also possible to define the SWR in terms of current, resulting in the ISWR, which has the same numerical value. The power standing wave ratio (PSWR) is defined as the square of the VSWR. SWR is used as an efficiency measure for transmission lines, electrical cables that conduct radio frequency radio signals, used for purposes such as connecting radio transmitters and receivers with their antennas.

60. What are M2M signal boosters?

SureCall IoT or M2M signal boosters strengthen and maintain mobile data connections to enhance data uploads & downloads while keeping information encrypted. More...

61. What is an MVNO?

Mobile Virtual Network Operator or MVNO provides mobile services by reselling wireless network services. More...

62. Existing cell phone signal booster kit not covering big indoor areas.

Try adding more indoor antennas with our broadcast antenna expansion kits that contain antenna, cable, splitter to tack on to your existing cell phone signal booster made by any brand manufacturer. More...

63. What are the LTE Frequencies and Respective Band Numbers?

LTE frequencies and related channels are shown neatly in a table here.

64. What are the Cellular Frequencies and Respective Channels?

Cellular frequencies and related channels are shown neatly in a table here.

65. What are the PCS Frequencies and Respective Channels?

PCS frequencies and related channels are shown neatly in a table here.

66. What are the AWS Frequencies and Respective Channels?

AWS frequencies and related channels are shown neatly in a table here.

67. What is LTE Frequency, Band, and Why do Carriers use different ones?

Learn what exactly LTE frequencies & bands actually represent, here.

68. What are 4G LTE Frequencies & Bands of Verizon, AT&T, T-Mobile, Sprint?

Verizon, AT&T, T-Mobile, Sprint frequency and band information is provided in easy-to-follow frequency tables here.

69. What are 4G LTE Frequencies & Bands of Telus, Rogers, Bell?

Telus, Rogers, Bell frequencies and bands info has been provided in easy-to-understand frequency chart here.

70. Why do I get bad cell phone reception or struggle to get cell signal?

Bad cell phone reception and bad cell signal are caused by 2 major factors - distance and obstructions. More...

71. How can I improve my cell reception right now?

If you're experiencing bad reception, there're a number of things you can do to improve the situation. More...

72. Are there technical solutions that will improve my cell phone reception?

Yes, there're several solutions. Read them all here.

73. How do cell signal boosters work?

They work by taking existing signal from outside and amplifying it inside. Read in more detail here.

74. Will your cell phone booster work with my carrier and phone?

Yes, cell signal boosters amplify the data and voice signals of all North American cell carrier networks and work with all phones, tablets and cell modems that are cellular enabled.

75. Do cell phone boosters work with 4G LTE?

Yes, 4G cell phone boosters amplify 4G LTE signals.

76. Will 4G phones work with 3G boosters?

Yes, 4G phones work with 3G boosters, while 3G phones will also will work with 4G boosters.

77. Do I need an Internet connection to use a cell phone booster?

No, internet connections are not required for cell phone boosters as they use existing cell signals that are available.

78. Do I need a cell signal booster, and will it work for my situation?

It depends upon your location and circumstances. Please read a detailed response here.

79. What is a signal booster’s gain?

It is an amount of output signal strength compared to its input signal strength in decibels. Please read a more comprehensive response here.

80. Will I have to pay a monthly subscription fee for a cell phone booster?

No, cell phone boosters are a one-time purchase and there is never a monthly subscription fee.

81. How fast can a cell phone booster be installed?

There are a number of factors that determine the installation time. Read about those factors here.

82. Can the indoor signal be split to two antennas?

The indoor signal available can only provide a specific amount of coverage. This coverage will not be increased by splitting the indoor signal. Although there might be some installations where it is desirable to split the total coverage area into two smaller coverage areas, the total coverage area will not be increased.

83. Will the data speed of my air card (wireless modem) be increased by a cell phone booster?

If a slow data transfer rate is caused by a weak cell signal, a cell signal booster will increase the data speed of an air card. A booster can however not increase the transfer speed of your provider's equipment and tower.

84. What are FCC guidelines and where can I find them?

There're several Signal Booster Electronic Code of Federal Regulations. Read response in more detail and a link to read them all here.

85. Can cellular signal boosters be used in cars or boats with 12V DC power?

Yes. Vehicle cell signal boosters that need 6V DC will include a power supply that converts 12V DC to 6V DC.

86. What is the difference between a femtocell and a cell phone signal booster?

There are several important differences. Femtocell technology is used in various carrier supplied signal enhancing systems that require broadband Internet service to operate, and they work only for respective carrier network. Carriers call them by different names such as AT&T Microcell and T-Mobile CellSpot. They do not require any signal outside building. On other hand, signal boosters do not require Internet access and they work simultaneously on all cell service carrier networks. They do require very minimal signal outside building so it can be amplified and distributed inside. More...

87. Which cell phone carriers are supported by cell phone boosters?

Signal boosters support all mobile carriers in the USA and Canada, while most providers in Central and South America are also supported. They will work with all TDMA, GSM, EDGE, CDMA and 4G LTE technologies.

88. How do I select the best cell phone signal booster for my requirements?

Follow easy steps we provide here to determine which signal booster will work best for you.

89. Can cell phone signal boosters boost data and voice talk simultaneously?

Yes, they can. Most signal boosters support multiple simultaneous connections, so you will for example be able to use a phone for calls, while at the same time operating a JetPack or MiFi cellular hotspot to provide Internet connectivity. If your phone and service plan allows you to use your phone as an Internet hotspot while conducting a call, cradle boosters will also support simultaneous data and voice.

90. Can signal boosters improve signal outside a vehicle or building?

Although signal boosters are actually designed to improve cellular signals inside a building or vehicle, you may get some coverage that "spills over" outside the building or vehicle. This will depend on the outside signal strength and the frequency of the signal being boosted.

91. Do cell phone signal boosters work?

Yes, they do work in many circumstances. More...

92. Should I get a 4G booster, or will a 3G model do the job?

This depends on your exact situation. Read details.

93. Will a 4G cell phone signal booster boost a 3G signal?

Yes. All signal boosters are manufactured to always be backward compatible with earlier generation networks. More...

94. Can I leave a signal booster on in my vehicle, permanently?

Yes, but there are exceptions. More...

95. Can I wire a signal booster's 12V DC power connection directly into my vehicle’s electrical system?

Yes. We do supply an optional hardwire kit that will allow you to connect the booster directly to the vehicle’s electrical system. This will prevent the booster from discharging the vehicle's battery when the vehicle is switched off in some older model vehicles.

96. Do I need an Internet connection for a cell phone signal booster?

No. Signal boosters work by detecting and boosting the cellular signals available outside.

97. Can I use an indoor signal booster in a vehicle?

No. This is illegal as the FCC regulations limit the gain on boosters installed in vehicles to 50 decibels (dB). The smallest indoor booster models have a 60dB gain. More...

98. Can a vehicle signal booster be installed in home or office?

Yes, but it is important to be aware of the limitations doing that will impose. More...

99. Does the signal booster need to be unplugged when any physical changes are made to the system?

Yes. Unplug the signal booster from the power before making any physical change to the system. Disconnecting the signal booster from the power is critical when for example disconnecting an antenna from the booster. Not doing so may cause damage to the system.

100. How many phones can be connected to a wireless signal booster system at the same time?

Although the number of simultaneous connections supported by a booster has no limit, there is a theoretical limit. This is determined by the strength of the cell signal outside of the building. The stronger the signal outside the building, the more simultaneous connections will be possible. More...

101. How many sq. ft. area can indoor cell signal booster cover?

The size of indoor coverage area is determined by two factors: The booster system's gain, and the signal strength before being boosted. More...

102. Will both type cradle boosters you carry improve reception on my cell phone, tablet and laptop?

No, neither can boost signal of cell phone, tablet, and laptop at the same time unless you place cell phone in cradle to boost its signal and then use other devices such that they use the in-cradle phone’s mobile hotspot. More...

103. Can I use glass-mount exterior antenna for mobile wireless signal booster?

Yes, you can use glass mount antenna for outside of your vehicle but that glass-mount tower antenna should be mounted as far as possible from the device antenna, preferably on the rear window of the vehicle. More...

104. Will cell phone signal boosters work on homes with metal sidings or a metal roof, or on a mobile home?

Yes. You should ensure that the outside antenna (tower) is mounted outside the home, either on an exterior wall, or on the roof. It should also be directed at the cell tower. More...

105. Do signal boosters work on GSM mobile networks?

Yes. Signal boosters work with all cell phone technologies and networks used in North America, including GSM and 4G LTE, with the exception of Push-to-Talk (PTT) networks. More...

106. Will cell phone signal boosters improve both data and voice talk signals?

Yes. Our boosters will improve data and voice talking signals for all major cellular carriers in the U.S. and Canada.

107. Do magnetic antennas work on aluminum or fiberglass?

No, but there are various options that can be used instead. Read options.

108. Can I go through a car wash with a mini magnet antenna on my car’s roof?

We recommend that you remove the magnet mount antenna taking your car through a car wash. Power down the booster before removing the antenna to prevent a feedback loop.

109. What is the device (inside) antenna’s range?

The antenna’s range depends on the strength of the signal from the cell tower, and the output power of the signal booster. Both a stronger tower signal and a more powerful signal booster will increase the range of the system.

110. Can a Yagi directional antenna be used on a RV?

Yes, but only when you’re parked. As the Yagi is a directional antenna, it needs to re-aim at a cell tower each time the location is changed. If coverage is required while on the road, consider using a vehicle booster and an omni directional antenna.

111. Do signal booster antennas work on digital and analog signals?

Yes. All antennas work on both types of signal.

112. Do I need to ground a Yagi directional antenna?

No. A Yagi antenna does not need a ground. We always recommend that a lightning surge protector is installed between the Yagi and the signal booster.

113. Can a Trucker antenna be used on a house?

Although this is technically possible, there is no reason to do so. The Trucker antenna will improve the signal by the same amount, irrespective of where it is mounted. A Yagi, or directional antenna is most suitable for fixed site installations as these provide more gain to compensate for signal lost due to connecting cable length.

114. Which tower (outside) antenna is the best - a directional antenna or an omni-directional antenna?

Omni-directional and directional antennas each have their own advantages. Which is best depends entirely on the specific situation. More...

115. Are cell phone signal boosters & wifi signal boosters considered routers?

Not quite. A wifi signal booster is more similar to a wireless networking router than a cell phone signal booster is. Let us explain: More...

116. Who needs to use cellular phone signal boosters?

More than 72% of wireless phone users having difficulty maintaining cell phone signal strength inside a building. More...

117. Will a 3G Booster work for 4G phone voice calls?

Maybe. 3G boosters are able to work with 4G phone voice features as many 4G-capable devices drop to 3G/2G when placing a call and only use 4G to transmit data. More...

118. What benefits can I expect when using a cell phone booster?

Using a cell phone booster provides several benefits. More...

119. How much does a cell phone booster increase cell phone coverage?

Coverage achieved by cell phone boosters depends on a number of factors including the make and model, indoor building materials, antenna placement and outdoor signal level. More...

120. What is a typical cell phone signal strength and range inside a home?

The signal will be stronger the closer you are to the interior antenna. Other factors that affect the improved coverage area include proximity to cellular towers, unit placement, the type of walls in the home and signal strength outdoors. More...

121. What is the best place to position a signal booster to get the best coverage?

An answer to this question requires careful consideration. More...

122. What is AWS, LTE and 4G?

These are various wireless telecommunication technologies. More...

123. How can I extend the battery life of my cell phone?

In addition to putting your phone in low power mode, cell phone signal boosters can also extend the battery life because phones use less power to capture the cell phone signal. This in turn conserves the battery of the phone.

124. Is do it yourself (DIY) installation of cell phone signal booster possible?

Yes. In-building consumer grade cell phone signal boosters including the Flare, Fusion5s, Fusion4Home and Fusion5X have all been designed for easy DIY installation. Clear installation instructions are provided with each product and on our website. In-vehicle cell signal boosters can also be installed on your own in minutes. Instructions & videos are provided at this website.

125. What are Pros and Cons of Cell Phone Signal Boosters?

There are many advantages and many disadvantages of cell phone signal boosters. More...

126. May I buy and use industrial cell phone signal boosters with an "Industrial Use" label?

End-users should ensure they only buy and use boosters labeled for Consumer Use. Boosters labeled for “Industrial Use” need special installation expertise and may only be used by FCC licensees, or those with special permission. More...

127. What is the difference between weBoost Drive 4G-X (470510) and Drive 4G-M (470121, previously 470108)?

weBoost Drive 4G-X (470510) is ideal for rural driving because it has 60% more range. weBoost Drive 4G-M (470121, previously 470108) will suffice for city driving. More...

128. Why is my cell phone Internet NOT working?

To use the cell phone's Internet provided by your service carrier within your rate plan, your phone's Wi-Fi should be turned OFF. More...

129. Why Internet & cell phone calling NOT working with 1, 2, 3, 4 or even 5 bars?

Unfortunately, the number of bars on the cell phones display usually has NO bearing on the performance because that functionality of all smartphones today in 2018 is not even close to perfect. More...

130. Despite having installed cell booster, I still have reception problems!

There can be several reasons for such a problem and troubleshooting with our technical support team may help. See list of possible problems here.

131. How long does it take to install a Cell Phone Signal Booster?

Every cell phone signal booster installation has its own unique set of circumstances and therefore time for installing a signal amplifier system varies greatly. However, on average, it takes between 3 to 4 hours. More....

132. Why Soft Install Cell Phone Signal Booster Prior To Full Installation?

There are several reasons why cell phone signal booster soft install is recommended including the main one to ensure that it works before drilling holes and performing a permanent install. More....

133. Is Carrier Approval Required For Active DAS, Femtocell, Picocell Systems?

Yes, it is required for those types of signal enhancing systems. However, Passive DAS consumer signal boosters do not require explicit approval from carriers, they boost reception for all carrier networks simultaneously, they cost less to install, and can be installed much more quickly. However, if there’s no signal available to amplify, then passive DAS will not work - You will have to go with Active DAS, Fem-to-cell, Pico-cell System. More....

134. Will rollout of 5G network make today's signal boosters obsolete?

Not quite, because the frequencies that cell carriers operate on today will be still be used in the future. More....

135. Does a cell phone signal booster require Wifi or Bluetooth?

No, the typical cell boosters we carry do not need Wi-Fi nor Bluetooth to work. More....

136. Which materials inhibit of cell-phone signal transmission?

Metals and Low-E glass severely block cellular phone signal transmission. Other building construction materials also dampen cell signal strength. More....

137. How to measure performance of a cell signal booster after installation?

Do not rely on signal bars to check signal strength improvement because they are very inaccurate most of the time. See if you can make an actual phone call where you weren't able to, before. More....

138. What is the difference between Active and Passive Points of Interface (POI)?

POI or Points of Interface are essentially the point where two different phone carriers come together. It denotes who is the responsible party and many companies rent out the space to other carriers. When the two meet, one is noted as the active point of interface or APOI and the other is the passive point of interface or PPOI. More....