SignalBooster.com Customer Complaint Non-Conformance Form
(QA Investigation Request)
Either print, complete following and fax to (713)789-5898, or submit information requested in "details" box and submit online for quick resolution.
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Issue Date |
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Fill in each highlighted field. |
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RMA# |
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Issued By |
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3W1H |
Required Data |
Description / Details |
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WHAT? |
SKU / Kit Number: |
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Parts Affected: |
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Serial Number(s): |
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Sales Order # or Invoice # |
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Customer’s description of the issue: |
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Photos / Illustrations: |
Paste Images Below Table |
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WHERE? |
Customer Name: |
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Distributor’s Name (if applicable): |
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Zip Code or State: |
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Other applicable information (i.e. vehicle make/model, inside/outside, etc.): |
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WHEN? |
Date Installed: |
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Date issue was first observed: |
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Did this occur during installation or while in use? |
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Time in-use prior to problem: |
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HOW MANY? |
Quantity Affected? |
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HOW? |
Were any aftermarket parts used? |
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Was the install guide used? - Were the instructions clear? |
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How did this occur? |
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RESOLUTION? |
Was the problem solved? - How? |
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What could be improved? (CUSTOMER RESPONSE) |
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