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2 North Carolina Hotels Choose SureCall Signal Boosters.

May 18, 2017

2 North Carolina Hotels Choose SureCall Signal Boosters.

Renaissance SouthPark hotel and Charlotte Westin hotel in North Carolina pick SureCall cellular signal boosters to boost cell reception inside respective hotels.

Case Study.

Charlotte Westin and Renaissance SouthPark Hotel in Charlotte, North Carolina, selected SureCall's Force5 cell phone signal booster for better 2G voice, 3G and 4G LTE data network reception on all U.S. cell carriers to work independent of the Wi-Fi system of the hotel.

Extent of Reception Problem in Hotels.

Charlotte Westin and Renaissance SouthPark Hotel had been suffering from severe cellular coverage problems in various areas. They were starting to have an effect on customer experience and hotel operations. A cost-effective solution was required to eliminate dead-zones - Not just for data, but for wireless voice connections as well. They needed a cell phone signal booster system that supports 4G, 3G and 2G voice and data networks for all carriers in the U.S. The solution also needed to be independent of the Wi-Fi system of the hotel.

Major Concerns.

Hotel customers come from all walks of life and from all areas of the country and Canada. Visitors, business people, tourists, etc. that stay at the hotel have cell service from a wide variety of carriers in USA and Canada. Therefore, they needed to install a cellular booster system in the hotel in four areas to enhance 2G, 3G and 4G data and voice networks for all carriers across the country and Canada with each cell phone booster covering about 25,000 square feet and supporting over 100 users simultaneously.

Proposed Solution was SureCall Force-5 Amplifier.

SureCall’s Force5 cell phone signal booster was selected for Charlotte Westin and Renaissance SouthPark. This was due to the precise support accorded by SureCall Force 5 for voice and data across 2G, 4G and 3G networks. The solution was also selected for its ability to enhance coverage without interfering with the WiFi system of the hotel; would also cover about 25,000 square feet, supporting hundreds of users simultaneously without any issue. It improves indoor mobile reception from all carriers in USA such as AT&T, Verizon, Sprint, T-Mobile. It also increases signal strength for all Canadian mobile service carriers such as Rogers Wireless, Telus Mobility, and Bell Canada.

About Charlotte Westin and Renaissance SouthPark Hotel.

Located along Carnegie Blvd., Charlotte, North Carolina, Charlotte Westin and Renaissance SouthPark Hotels are sophisticated hotels offering diverse restaurant and accommodation facilities to its clientele.

About SureCall.

Where cell phone signal boosters are mentioned, SureCall always comes up. It is one of the leading manufacturers and industry leaders with multi-patents. To come up with award-winning signal boosters, innovation in design and top technology is combined to create highly effective boosters capable of enhancing 4G, 3G and 2G voice and data cellular coverage. SureCall signal boosters are used across the board in businesses, vehicles and residential areas to enhance wireless reception.

Post Installation Results.

  • Successful coverage of about 25,000 square feet.
  • Supports hundreds of users simultaneously with zero recurring extra costs from cell carriers such as AT&T, Verizon Wireless, T-Mobile, and Sprint.
  • 2G, 3G and 4G data and voice network improvement independent of the WiFi system of the hotel.


Facing similar cell phone signal problems in your business, residential premises or vehicle? is an authorized installer, dealer and retailer of SureCall signal boosting products and can help. Only your requirements and location details are needed and the most ideal signal boosting system design will be prepared for you. Proposal comes with a quote on installation and equipment.

SOURCE: Originally posted at SURECALL.COM. Modified to highlight SureCall signal boosting products were used for installation. was not the installer of signal booster system in this case study.


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  • Glad these two hotels recognize the common problem in hotels (besides bedbugs)—the inability for guests to get a strong signal for their cell phones. No one should have to use the phone in the room and it’s a smart business move to have good cell service. It’s an amenity guests will appreciate and that a smart hotel manager will make sure is mentioned in advertisements.

    Carter Sibley on
  • I got excited when I saw the headline for this article. It was nice to read the Surecall reviews, but I know about Surecall antennas and have heard Surecall has good troubleshooting and Surecall has good tech support. What really counts is how the Surecall cell phone booster works. Sounds like they work well which is good because I hate the lousy cell phone reception you get in hotels. I’m hopeful more hotels will get cell phone boosters.

    Marv Jeffords on
  • I wish it was mandatory for hotels to put in cell phone signal boosters. When I go to a hotel, I want good cell phone reception and ideally, Wi-Fi that is fast and reliable. Why not put in a cell phone signal booster to make sure cell phone signals are at the top of their game? Maximum signal strength means no dropped calls and Wi-Fi worthy of the cost of a hotel stay.

    G. Barris on
  • It looks like this hotel took customer service seriously by installing cell phone signal boosters in an endeavoring how to increase cell phone signal strength. Does anyone have any info on whether hotels list the fact they use boosters? I’d love to know the next time I’m booking a trip online. If a hotel cares about this, they probably care about other important details.

    Mick Jaspers on

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