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We Install Wilson Pro In-Building Cellular Amplifiers

We're Wilson Pro In-Building Cellular Amplifier Installers

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Wilson Pro signal booster installation involves a comprehensive process. The following is a WilsonPro DAS (Distributed Antenna System) guide on how and why a Wilson Pro In-Building Cellular Amplifier solution installed by our Wilson Pro booster installers in buildings helps access outside signal when poor or non-existent signal within the building is a problem. In the following Wilson Pro DAS guide, you will learn everything you need to know to successfully improve cell signal wherever it is required. Get to know everything from how a cellular amplifier works, why you need a Site Survey, right through to cost, design, installation, and remote monitoring.

It is helpful for anyone considering having a cellular signal amplifier installed in their building to know what to expect throughout the entire process. Therefore, let us start by discussing what a cellular amplifier is, and how it can improve the strength and reliability of cellular signal inside buildings. We will begin with the legality of using a Cellular Signal Booster.

Is It Legal To Use a Cellular Signal Booster?

Rest assured that all cell phone signal boosters carried by are FCC certified and 100% legal to use in United States. In Canada, all our boosters are Industry Canada Certified and therefore 100% legal to use. Cell phone signal boosters that are not certified are illegal because they may cause serious damage to carriers' networks if they fail to stop when oscillation occurs.

What It Is and How It Works.

Even though we now have global cellular service, there're still many instances where indoor signal reception is poor, or even non-existent. This may be due to the remoteness of the location, construction materials used, or environmental interference. Cellular signal amplifiers have been developed to address these problems.

A cellular amplifier is capable of detecting and collecting cell signals a whopping 30 times fainter than what a mobile device can detect. They do this by detecting an existing, strong, outside cell signal and bringing it indoors. Then they amplify it and redirect that improved signal to areas with typically weak or no signal. The result is improved data reception and call quality inside buildings like residential buildings, corporate offices, warehouses, healthcare facilities, and indeed any building of any size.

Parts That Make The Cellular Signal Amplifier Kit.

There're three main components to a cellular signal amplifier. These're the donor antenna (an external antenna), base amplifier unit, and the broadcast antenna (an internal antenna). These three components form a wireless system designed specifically to boost cellular reception. Note that an antenna delivers no added power to the signal - it merely redirects energy received from a transmitter.

Donor Antenna.

The donor antenna, also known as an outdoor antenna, is mounted externally on either the roof or side of a building in order to capture strong signal from towers nearby. This antenna receives a signal from the donor (a carrier’s radio tower), then delivers (or donates) these signals to the signal amplifier inside the building. Besides receiving signals, it is also the donor antenna that sends signals back to the cell site. Note that there are two types of donor antennas:

  • Omnidirectional Antenna – An omnidirectional antenna capably receives energy from all horizontal directions and is used where a donor signal is required from a number of operator base stations. These antennas are typically used where all-round coverage is required.
  • Directional Antenna - A Directional Antenna focuses on a specific direction and only draws signal from the station it is pointed at, resulting in a better quality signal. These antennas are used where the energy radiated by the antenna is best focused in a specific direction. For optimal results, the antenna must be pointed in the right direction.

Amplifier Unit.

An amplifier, also known as a cellular repeater, is the unit that boosts cell signal that has been captured from the cell tower. This outside antenna delivers the signal to the cell amplifier for boosting. Cellular amplifiers are measured by decibel output, with coverage of most home amplifiers ranging from between 500 to 7000 ft².

Broadcast Antenna.

A broadcast antenna, also known as an indoor antenna, is installed indoors. It is this antenna that delivers an amplified cellular signal to your mobile devices. Note that there are two types of broadcast antennas:

  • Dome Antenna - A dome antenna equally distributes signal in all directions and should be installed on a ceiling. If you have a crawlspace or ceiling tiles, then you should use a dome antenna. However, this may not be your best choice if the space you're covering is long and narrow.
  • Panel Antenna - A panel antenna can be installed on walls and is used when there's no access to the space behind the ceiling. This type of antenna is suitable for covering areas that are long and thin, like small rooms and hallways. They are not typically suited for large living rooms or office spaces.

Obtain an Assessment For Your Specific Requirements.

The next step is to speak with a WilsonPro authorized representative to determine how your specific issues can be resolved by installation of a cellular amplifier. The representative will require certain information from you, such as the size and location of your building, the problems you're experiencing, and where within the building you're experiencing these problems. Your connectivity needs will also be discussed, like - what do you require strong, reliable cell signal coverage for? Is it for uploading and downloading data, phone calls, texting, or all of the above? How have you tried to address these issues in the past, and what solutions, if any, have you tried?

During this conversation you will be informed of the installation timeline for your cellular signal booster and a contact person needed at your company who will be responsible for decision-making throughout the installation process.

You Will Be Working with a WilsonPro Certified Integrator. installer, an authorized installer of WilsonPro, will ensure he/she has all the information they need to resolve your cellular connectivity needs and to initiate the installation of a cellular amplifier in your building. Our certified WilsonPro integrator will arrive to your area location anywhere in the nation to perform site survey. He or she would be a professional and experienced installation expert with full knowledge of the latest and most innovative products to assist in improving cellular signal inside your building.

Organizing a Site Survey.

With the initial discussions out of the way, your certified integrator will arrange a mutually convenient time to conduct a site survey at your building. A site survey is a necessary requirement to measure current signal strength, accurately assess your cellular signal booster needs, and to make sure the solution chosen for your situation is the right one.

A thorough on-site assessment will be carried out by your integrator to ascertain the source of the strongest, most reliable cell signal in your area, and also determine which networks get the best quality cellular signal. The quality of these signals inside your building will be noted by your integrator. With this information, your integrator can provide an accurate representation of your existing signal coverage, together with any problem areas. This will lead to a discussion about signal boosting options and installation solutions.

The most reliable method of checking cell signal strength is to use a signal meter, which is a professional handheld device used to detect and display accurate signal frequency, strength, and bandwidth. Your integrator won't have to wait for accurate readings because the signal meter updates in real time. The signal level of all frequency ranges and bands can be read by a signal meter, so any carrier can be tested to ensure that the signal you get will be a signal that works for everyone. This would be vitally important in a commercial setting.

All this data will ultimately determine the type of cellular signal booster required to improve signal in your building, including the right placement position in your building to achieve the best results. In order to gain an accurate picture of the cellular needs and demands required in your building, your integrator will carry out the site survey at the appropriate time of day to ascertain exactly what equipment is required.

In order to complete a thorough site survey, the integrator will require access to the entire building, both inside and outside. They will also require a complete floor plan. If necessary, your integrator will work in conjunction with city departments, security personnel, building maintenance, and so on to obtain access to restricted areas, such as the roof. Note that it will be necessary for the integrator to have access to the roof of your building as this is where donor antennas are typically placed.

Work with your integrator to prioritise signal boosting needs.

Now that your integrator has all the information they require, you can now use their expertise and work together to determine how the signal requirements in your building can be prioritized. It may be that signal strength and reliability in management suites and conference rooms are high priority, whereas the needs in other areas like the cafeteria, storage areas, basement and so on are low priority.

It is not only employers and employees you must consider when making these important decisions: Keep in mind the visitors and tradespeople who come to your building. Ask yourself where in your building would your staff and visitors appreciate being able to access strong, reliable cell signal. For example, you may feel that a staff room is not high priority, but when personnel are on rostered breaks it is from this area that they would most likely be making calls, sending emails, texts, and so on. What about your lobby? It is there that visitors to your building wait to be received, so it is likely they will spend this time on their phone or computer. Just make sure that you consider the signal needs throughout the entire building.

Let us say for example you own a retail business. It is obvious that strong and reliable signal is required at the checkouts for fast transactions and secure payments, but don't forget your customers. If you watch consumers as they wander through your store you will notice that many of them are on their devices, perhaps speaking to a friend or family member about a prospective purchase, accessing an online coupon, price checking or researching a product online, or any number of other reasons. It is very important that you provide great customer service, and providing a strong cellular signal is just one part of that service.

Your highly experienced integrator is familiar with all these scenarios, and will work with you to make sure that nothing is overlooked when determining which areas should receive enhanced cell coverage in your building. Should something be overlooked during the initial installation, keep in mind that future adjustments and additions can be made as these needs are recognized.

A Signal Boosting Solution Customized Especially for You.

Using data from the extensive site survey completed at your building, your integrator can now customize a signal boosting solution designed to suit the size of your building, your specific signal boosting requirements, and the external signal strength available.

Wilson-Pro has a number of amplifiers available, all specifically designed to alleviate a variety of cell signal problems in buildings of different sizes. And, because a number of amplifiers can be installed in a single building, WilsonPro amplifiers are capable of covering large areas. All boosting solutions from WilsonPro are carrier-agnostic, which means they are capable of amplifying signal for all carriers and across all mobile devices.

During your initial consultation and the site survey completed at your building, specific areas will have been identified which require maximum coverage. This data will be shown on your installation plan, ensuring users achieve maximum cellular signal coverage throughout these areas.

The wireless amplifiers used in your signal boosting solution will ideally be placed in a specific communications room, IT closet, or similar room due to the fact that they need a strong and reliable power source in order to function effectively; while antennas with coaxial cable will be placed both externally and internally. Your installation expert will recommend that a universal power supply be used to ensure that, even during power outages, the communication amplifier base unit will not shut down.

We recommend that, when providing a floor plan to your integrator, you define where these areas are located in your building. This helpful information will assist your integrator design the layout of your signal boosting system.

It is now up to your integrator to design a signal boosting system that will resolve all cellular signal issues being experienced in your building. With this design in hand, your integrator will provide you with a signal boosting proposal, explaining the installation in detail and including a breakdown of all costs. Your proposal may include recommendations and/or informative case studies from satisfied WilsonPro customers. Please keep in mind that costs quoted in your proposal are flexible and may change if alterations are made to your boosting system.

A viable alternative is to request a demonstration in your building, prior to signing on the dotted line. Your integrator can physically demonstrate how a donor antenna, cabling, and amplifier can dramatically improve connectivity in your building. This demonstration can be a great opportunity for you to see exactly how a signal boosting system can improve the strength and reliability of cellular signal being delivered throughout your premises. We know you will be impressed!

Expectations During And After Installation.

It is important to understand that no two signal boosting solutions are identical and the installation of your system will depend on the construction of your building, the type of business being conducted, and any aesthetics to be preserved. At all times, your installer will respect your daily operations and protect the structure of your building.

Whichever WilsonPro solution you choose, our approved installers will endeavour to complete the installation of your signal boosting system with minimal disruption. WilsonPro signal boosting solutions use a system known as Passive DAS (Distributed Antenna System) which, when compared to Active DAS systems, involves a very non-obtrusive installation. During the site survey, your integrator will have communicated to you what might be expected with regards to construction needs for your project. For example, furniture and other objects which may need to be moved, where drilling may need to be done, the installation of coaxial cable and the placement of antennas.

In order to install signal boosting equipment, your installer will use existing access points wherever possible, providing those locations are conducive to adequately amplifying cellular signal.

Installation Examples:

  • Office Buildings, Retail Spaces, Hotels

The requirements for office buildings, retail spaces, and hotels are unique in as much as owners and building managers must take into account both business and employee needs and customer and patron needs, in addition to determining the location where devices will be used. There are instances where aesthetics must also be considered, like in brand-conscious businesses and upscale hotels.

  • Schools and Campuses

Installations undertaken in schools and campuses may involve working with thick, interior brick and concrete construction, so it is up to your installer to recommend the appropriate antenna that will deliver improved coverage whilst also considering the aesthetics of the building.

  • Healthcare Facilities and Hospitals

When working in healthcare facilities it is critical that there be minimal disruption to both patients and doctors. Therefore, signal boosting installations are carried out ensuring that business functions and critical communications are maintained, whilst always showing the greatest consideration to medical staff and patients. WilsonPro installers use clean installation techniques to ensure that the environmental and sanitary standards of healthcare facilities are fully supported.

  • Manufacturing Facilities and Warehouses

While these types of constructions typically have minimal aesthetic requirements, a Wilson-Pro installer will be fully aware of any machinery or materials that could potentially prevent signal boosting in areas where it is most required.

How Long Does It Take to Install a WilsonPro Cell Phone Signal Amplifier?

An installation timeframe for a cell phone signal amplifier is dependent on a number of factors, like the size of your building, facility accessibility, coverage requirements, time required for installation work, and availability of resources. This means that there is no definitive timeframe for the installation of a signal amplifier – it could take a few days, a few weeks, or even months.

Once Installation Is Complete.

On completion of installation of your signal amplifier, your integrator will walk through the finished project with you. Part of this process involves the integrator measuring the signal now available and comparing this to the signal readings taken during the initial site survey. Of course, the best measure of success will be your ability to browse the Internet, make clear phone calls, send and receive texts, and upload and download data in areas of your building where cell signal was previously unreliable, or non-existent.

The Cost of WilsonPro Amplifying Solutions.

A WilsonPro Passive DAS system costs somewhere between $0.30 and $0.70 per square foot of coverage, whereas Active DAS can cost between $2 and $10 per square foot of coverage. In addition, the deployment time for an Active DAS system can take quite a while due to the paperwork involved, which includes waiting for approvals from carriers and city and government departments. Alternatively, the deployment time for a Passive DAS system is much lower because they are smaller in scope, much easier to install, and cause less disruption to existing networks. This means that if you have relatively strong signal outside your building then a WilsonPro Passive DAS is the right way to go.

Remote System Monitoring.

WilsonPro offers ongoing support and maintenance for both technical problems and new or future signal boosting needs. Our aim is to ensure that our valued customers achieve optimal performance from their signal boosting system.

Many WilsonPro signal boosting systems now include remote monitoring – these products include the innovative Enterprise 4300/ 4300R and Enterprise 1300/ 1300R ranges. Remote monitoring of signal boosting systems is a cloud-enabled scheme whereby customers can monitor their system in real time and notify the integrator of any issues or changes, thus enabling the integrator to make important adjustments to the amplifier for continued optimal performance.

Building managers and integrators alike can use any mobile device to remotely monitor the amplifiers, receiving instant notification of issues like oscillation, system failure, or alterations in signal strength. With no time wasted, troubleshooting can take place instantly. Another added advantage of remote system monitoring is that end-users can measure and monitor their ROI (Return on Investment) on infrastructure spending.

Call for FREE consultation:


Or submit details for quote of Wilson Pro Installation Service.